Knowledgebase
PianoGenius Support > Help Desk > Knowledgebase

Search help:


» Category: Billing  (Go back)

» Articles in this category:

 
How does the billing work? PianoGenius.com Article rated 3.8/5.0
PianoGenius.com is a recurring billing membership site because it's not a "course" you purchase, it's constantly expanding training. As an active member you also can ask unlimited questions in the mem...
How do I cancel my recurring billing subscription? | PianoGenius.com Article rated 3.9/5.0
If you'd like to cancel your recurring billing membership I'd hate to see you go but thanks for being a Piano Genius member! You can cancel your membership at any time and stop being billed further. T...
How To Update Your Credit Card On File | PianoGenius.com Article rated 3.7/5.0
If your credit card has become expired or you had to cancel it for some reason and the information is not updated, when it comes time for your monthly billing, you will receive a "Recurring Billing Fa...
 

Be sure to look at the Knowledge Base help files before contacting us, because there's a good chance the answer you're looking for is there.

 

If you're not finding what you need in the Knowledge Base, click here to Submit A Help Ticket