PianoGenius.com is a recurring billing membership site because it's not a "course" you purchase, it's constantly expanding training. As an active member you also can ask unlimited questions in the members area to clear up any confusion or problems you may have.
You will see the charge listed as “Educated Media LLC” on your credit card or PayPal statement. You’ll also receive email receipts every rebill. There are no "time contracts" and you are free to cancel your active membership at any time.
I’ll be working hard to create new training for you; I appreciate you becoming a member, and hope you find it valuable and will continue being a member. If you have any questions at all regarding your membership, please Submit A Support Ticket and I'll respond as quickly as possible.
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Be sure to look at the Knowledge Base help files before contacting us, because there's a good chance the answer you're looking for is there.
If you're not finding what you need in the Knowledge Base, click here to Submit A Help Ticket